I drafted a letter and emailed it as an attachment with the EClaims application. The key here is to not accept any reimbursement from the airline. Here’s the language I used in the letter, “To Whom It May Concern: I have not received any reimbursements from a third-party for these claimed expenses and will not solicit or accept any reimbursement in the future. Once the expense transactions cleared my account, I put together the following items: I drafted a letter, saved the document as a PDF and emailed it as an attachment with the EClaims application. An Added Chase Preferred Sapphire Benefit: Travel Delay Reimbursement Settlement from Carrier All documents, files, and correspondence will go through AGA.

AGA Services Company (EClaims) is the insurer of the claim. To receive the reimbursement, you must go through the reimbursement process. The next morning, I also paid for breakfast and transportation back to the airport. Upon receiving this confirmation, I then paid for a hotel, transportation from the airport, and dinner (including alcohol). When I realized I missed my connecting flight, I called Chase who confirmed my Sapphire Preferred would cover expenses caused by the delay. It’s worth stating the obvious that you MUST have booked the original flight with your Chase Sapphire Preferred card. I put the Travel Delay Reimbursement to the test when I had to stay overnight in Nashville after missing a connection. The terms and conditions state, “If your common carrier travel is delayed more than 12 hours or requires an overnight stay, you and your family are covered for unreimbursed expenses, such as meals and lodging, up to $500 per ticket ** These benefits are available when you use your card.” The Chase Sapphire Preferred card, however, offers what’s called “Travel Delay Reimbursement” coverage. One item that I’ve consistently seen minimal coverage on is travel purchase coverage. Chase Ultimate Rewards is known for having some of the best credit cards in award travel. Having been a part of their reward program with multiple cards, I can attest to the many benefits their cards provide.

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