Half of the internet users trust and prefer to use chatbots to do their business. One such tool is WhatsApp business and its chatbot application.Ĭhatbots are the standard of inbound marketing and lead generation at the time.

Now, you must be thinking, why does all this matter to me? As a small business owner, you need every tool available to expand your business and turn it into your empire.

It has been a boon due to the simplicity and trust that the app has cultivated over the years. More than fifty million businesses in 150 plus countries use WhatsApp to interact with their customers. The WhatsApp team has done a commendable job for its users, and they can do it for you too.Įver heard of the WhatsApp business app? This subsidiary of WhatsApp was launched in 2018 and has become the mainstream application for customer engagement. WhatsApp rolled out when the smartphone market was just evolving and bringing the mind-blowing tech we see today. It has managed to maintain its standards and the trust of its daily users. In the 21st century, WhatsApp has aged like fine wine. Did you know that about 2 billion people are using WhatsApp and Whatsapp chatbot daily?ĭo you want to gain an edge over all your competitors in the market?ĭo you own a small or medium-sized business?ĭo you want to know why all businesses are adding WhatsApp to their customer support?

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